Customer Service Representative Job at The Mark Group, Vista, CA

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  • The Mark Group
  • Vista, CA

Job Description

This is a remote position.

We are seeking a highly organized and personable remote CSR to provide exceptional customer service. The ideal candidate is a proactive multitasker with excellent communication skills and a positive attitude.  As a Customer Service Rep, you’ll play a key role in delivering exceptional customer experiences while managing remote operations. This position offers the opportunity to make a virtual impact on customer satisfaction and business growth, with performance-based rewards and a supportive team culture. Ideal for driven individuals eager to develop their skills and advance professionally.



Requirements

Responsibilities:

  • Answer and direct incoming phone calls promptly and efficiently
  • Schedule appointments and coordinate with the CEO
  • Receive and sort emails
  • Assist with administrative tasks such as data entry, filing, and document preparation
  • Ensure a smooth flow of communication virtually

Qualifications:

  • High School Diploma or equivalent
  • 1 + year of customer service experience preferred
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities


Benefits

  • 401k
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time off


Job Tags

Full time,

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