HVAC Service Coordinator Job at Jennings Mechanical, Charleston, SC

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  • Jennings Mechanical
  • Charleston, SC

Job Description

Service Coordinator – HVAC & Plumbing | Charleston, SC | Full-Time

Join One of South Carolina’s Top Commercial HVAC & Plumbing Service Providers!

Jennings Mechanical is a fast-growing mechanical contracting company known for delivering high-quality HVAC , plumbing , and mechanical services throughout the Lowcountry. We are currently hiring a highly organized and detail-oriented Service Coordinator to support our service department in Charleston, SC.

Position Overview:

The Service Coordinator plays a critical role in supporting daily operations by scheduling and dispatching HVAC technicians and plumbers , coordinating service calls, managing customer communication, and ensuring efficient service delivery. This is a great opportunity for someone with a background in service dispatch , office coordination , or mechanical service administration who thrives in a fast-paced, customer-focused environment.

Key Responsibilities:

  • Schedule and dispatch HVAC and plumbing service technicians to residential and commercial service calls

  • Act as the primary liaison between customers, technicians, and internal staff

  • Manage daily service schedules, update dispatch boards, and track technician availability

  • Maintain and organize work orders , service requests , and job documentation

  • Coordinate the ordering and tracking of parts, tools, and supplies

  • Provide administrative support to the Service Manager and service team

  • Ensure prompt, professional, and courteous communication with clients and team members

  • Use field service management software to log updates, schedule appointments, and track progress

Qualifications:

  • 2+ years of experience in service coordination , dispatching , office administration , or customer service

  • Experience in the mechanical contracting , HVAC , or plumbing industry is strongly preferred

  • Proficient in Microsoft Office Suite (Outlook, Excel, Word); experience with dispatch software (e.g., ServiceTitan, FieldEdge, Housecall Pro) is a plus

  • Strong organizational, time-management, and multitasking skills

  • Excellent communication and problem-solving abilities

  • Positive attitude and team-oriented mindset

What We Offer:

  • Competitive hourly pay, based on experience and qualifications

  • Full benefits package : health, dental, and vision insurance

  • Paid time off (PTO) , holidays, and flexible scheduling

  • Opportunities for career advancement , training, and growth

  • Supportive, professional work environment with a respected local brand

Apply Today!

Be part of a dynamic team that keeps Charleston running with expert HVAC and plumbing service coordination . If you're a motivated, service-oriented individual ready to take the next step in your career, we’d love to hear from you.

Jennings Mechanical is an Equal Opportunity Employer.

Job Tags

Hourly pay, Holiday work, Full time, Local area, Currently hiring, Flexible hours,

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