Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

At Lumen, we are committed to creating and maintaining an ethical business culture. Lumen’s Corporate Ethics & Compliance Team, led by the Company’s Chief Ethics and Compliance Officer, is responsible for communicating and reinforcing the ethical and legal standards that govern our business conduct. Our team is seeking a full-time Lead Corporate Investigator to conduct internal investigations into concerns raised internally and externally and reported to the Compliance team through a variety of channels, including the Lumen Integrity Line. The investigator will report directly to the Manager of Corporate Investigations, will work closely with Management, Human Resources and members of the Law Department while conducting investigations, and will otherwise support the Ethics and Compliance team. The Corporate Investigator role in the organization is critical to the success of the company.

Location

This role has been designated as fully remote, US.

The Main Responsibilities

• Efficiently conduct internal investigations into allegations of illegal or unethical conduct involving Lumen employees, contractors, suppliers, vendors, customers, or members of the general public.
• Effectively prioritize and manage investigations of varying degrees of severity, complexity, and urgency.
• Must be able to respond quickly to critical events that require immediate investigative support and demonstrate flexibility in responding to changes in assignment and job responsibility.
• Thoroughly document investigative findings and prepare concise Reports of Investigation for read-outs to Human Resources and Senior Management.
• Demonstrate excellent research, analytical, oral and written communication skills.
• Effectively and professionally support and communicate with members of Human Resources, Senior Management, Corporate Security, Internal Audit, Finance, Law Department, and other business units throughout the investigations process and in other support of other Ethics and Compliance initiatives.
• Identify and make recommendations on remedial measures following investigations 
• Possess the highest degree of integrity and a demonstrated ability to protect confidential information
• Travel may be required for more complex investigations.

What We Look For in a Candidate

Required

• The ideal candidate is a critical thinker and active listener, exercises good judgment, has excellent written and oral communication and organizational skills, and serves as a collaborative team member
• Juris Doctor required
• 3+ years experience conducting investigations or similar experience in a law firm, company, or state, federal, or other government agency
• Excellent research, analytical, written, and verbal communication skills
• Organizational, time-management and prioritization capabilities, with the ability to manage workload independently and efficiently
• Sound business and legal judgment

Preferred

• Background in or general understanding of investigations, fraud investigations, accounting principles, human resources, and/or EEO laws (Title VII, ADA, ADEA) is a plus. Submission of a writing sample is encouraged.
• Experience with publicly-traded company and/or in technology or telecommunications industry 

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$80,510 - $107,340 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$84,740 - $112,980 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$88,980 - $118,630 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$93,210 - $124,280 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here .

Requisition #: 335815

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

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