Job Description

$20.00 / Hour  - Use our Daily Pay benefit and get access to your pay as you need it.

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Job Description

Supports resort operations by performing basic plumbing duties such as projects, preventive maintenance, & work orders.

• Perform engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership
• Able to execute daily tasks and projects assigned in plumbing systems and support other trades
• Advanced knowledge of plumbing systems operations, installation, troubleshooting, repairs, and replacements
• Expert ability to install residential type water fixtures such as toilets, faucets, valves, water heaters and appliances
• Ability to perform basic troubleshooting and preventative maintenance on residential and commercial type water heaters and pump systems
• Lead projects in installations of plumbing rough ins for domestic, sanitary, storm and fire safety
• Expert ability repairing leaks and/or installing piping using CPVC, PVC, PEX, copper, cast iron and black steel
• Expert using pro-press fittings, no-hub couplings, soldering copper and utilizing PVC solvents as applicable
• Ability to perform pipe leak tests on pressurized and open vent systems
• Ability to read and interpret technical data, and Operation & Maintenance manuals
• Actively participates in procurement and inventory process to ensure materials and tools are on-site for work
• Ability to effectively operate resort operations devices & software (HotSOS)
• Communicates professionally through radios, phones, emails, and verbal communications
• Perform custodial and maintenance duties, as required by resort leadership
• Safely uses hand tools, electrical and battery powered tools and/or any other pertinent tool required by the job
• Ability to work using ladders, scaffolds, lifts, dust masks and work in confined/tight spaces
• Must have the ability to follow safety guidelines & practices
• Recognizes and identifies potential hazards in the property
• Ability to communicate and interpret guest needs by positively interacting towards resolutions
• Other duties as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• Minimum of 2 year in plumbing trade operations in a resort or commercial environment
• Minimum 2 year of hands-on plumbing trade experience in a resort or commercial environment
• Plumbing Technical Certification or License Preferred
• Must be at least 21 years old and have a valid driver’s license to drive company vehicles
• Must be able to lift 50lbs and work in outdoor weather conditions
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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