Job Description

Starship Technologies is revolutionizing deliveries with autonomous robots. These robots are designed to deliver food, groceries, and packages across college campuses and neighborhoods in minutes. Starship has now completed millions of autonomous deliveries to date, traveled millions of miles, and is currently doing more than 140k road crossings each day. Our contribution to society includes reducing congestion, and pollution, providing zero-emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people, and enabling affordable delivery for local businesses.

We’re hitting records on an almost weekly basis. Now is an exciting time to join as we grow rapidly around the world!

We are now looking for a Robot Technician who will provide in-depth technical support for our robots as well as to our operators, handlers and partners. You will also execute start-of-day or end-of-day charging and cleaning of the robot fleet. You will know everything there is to know about our Starship robots and will be able to fix any technical problems they encounter – even if it requires flying it to the other side of the world for the day!

Key Responsibilities:

• Disassembly and Refurbishment:
  • Perform disassembly of robotic systems, including chassis, motors, lids, and other key components.
  • Inspect and replace faulty or damaged parts with new or refurbished components as per technical specifications.
• Testing and Diagnostics:
  • Conduct rigorous testing on refurbished components and sub-assemblies to ensure they meet performance standards.
  • Troubleshoot issues and carry out diagnostics on malfunctioning assemblies, ensuring that all repairs are completed to specification.
  • Document test results and repairs accurately in the maintenance logs.
    
• Quality Control:
  • Follow standard operating procedures (SOPs) and best practices for refurbishment and repair tasks.
  • Ensure that all refurbished robots are in optimal working condition, meeting both internal and external quality standards.
  • Perform final checks and inspections on parts post-refurbishment, ensuring they meet all quality and functionality criteria.
• Parts Management:
  • Maintain an inventory of refurbishment parts and components, ensuring timely orders of parts when needed.
  • Keep track of parts used in refurbishment and report any discrepancies or issues with the parts.
• Collaboration and Reporting:
  • Work closely with the engineering and quality control teams to identify and resolve technical issues in the robots.
  • Provide feedback to the service team on recurring issues, improvement opportunities, and process enhancements.
  • Maintain accurate records of all refurbishment activities, including parts replaced, repairs made, and testing results.

A successful candidate will have:

• Education:
  • High school diploma or equivalent (required).
  • Certification in robotics, electrical engineering, mechanical engineering, or a related field is a plus.
• Experience:
  • Previous experience in robotic repair, maintenance, or refurbishment is highly preferred.
  • Strong knowledge of robotic systems, particularly motors, mechanical components, sensors, and control systems.
  • Experience in using diagnostic tools and equipment to troubleshoot robotic systems.
• Skills:
  • Strong mechanical and electrical troubleshooting skills.
  • Basic knowledge of Unix, SSH /Linux systems, CLI tools and scripting.
  • Proficient in using hand tools, diagnostic equipment, and software for testing robots.
  • Attention to detail and a methodical approach to refurbishing and testing.
  • Good communication skills, with the ability to report on findings and work as part of a team.
  • Ability to work independently and manage time effectively.
  • Ability to travel up to 5% of the time for training or supporting other sites.

Physical Requirements:

• Office work.
• Movement ability to frequent usage of wrists, hands and finger dexterity to movements such as constant typing.
• Occasional lifting of items with weight up to 70 lbs.

What’s in it for you?

• Opportunity to work on industry-leading self-driving delivery robot technology on a uniquely large scale, creating history and making things happen
• You can immerse yourself in the world of technology and innovation
• You will have a chance to work with people with a strong inner burning and motivation. We are self-aware and seek feedback and improvement. We don’t want to wait until we are told what needs to be done but take it as a matter of pride to figure out solutions for topics in various teams and areas
• You’ll have endless opportunities to learn from our inspirational, talented team members across the globe

Ready to join our Starship fleet? Apply today!

Only candidates who send resumes will be considered.
Please include your availability when applying. Early application is encouraged.

Check out our website to find out more about us:

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