Job Description

Job Title: Regional Brand Ambassador

Company: New Riff Distilling

Location: Charlote, NC

Position Type: Part-Time / Contract Employee

Overview: As a Brand Ambassador at New Riff Distilling, you will be responsible for representing New Riff Distilling and promoting New Riff products to customers and the community. You will play a crucial role in enhancing brand awareness, driving sales, and creating memorable experiences for our customers.

Key Responsibilities:

1. Product Promotion: Educate customers about New Riff Distilling's products, including our range of spirits, special releases, and brand story.
2. Customer Engagement: Engage with customers in a friendly and approachable manner, answering questions, offering tastings, and providing recommendations based on their preferences.
3. Event Support: Assist with organizing and executing promotional events and tastings to showcase New Riff and enhance customer experiences.
4. Sales Support: Collaborate with the sales team to promote product sales, meet sales targets, and track customer feedback and preferences.
5. Brand Representation: Represent New Riff Distilling professionally and uphold brand values and standards at all times.
6. Market Research: Stay informed about industry trends, competitor activities, and customer preferences to provide valuable insights and support marketing strategies.
7. Documentation: Maintain accurate records of promotional activities, customer interactions, and event feedback for reporting purposes.
8. KPI's: Meet monthly Key Performance Indicator goals to include (but not limited to): key account visits, securing new points of distribution, securing new menu placements, conducting account staff trainings, executing retail merchandising and planning and executing events.

Qualifications:

• Previous experience in sales, customer service, or brand promotion is preferred but not required.
• Excellent communication and interpersonal skills.
• Enthusiasm for spirits and the whiskey industry.
• Ability to work independently and collaboratively in a dynamic environment.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must be at least 21 years old.

Benefits:

• Competitive hourly rate / $20 - 25 per hour depending on experience. 
• 40% Bonus opportunities based on performance against KPI goals. 
• Opportunities for training and professional development in the spirits industry.
• Access to exclusive New Riff Distilling events and products.

If you are passionate about whiskey, enjoy engaging with customers, and want to be part of a dynamic team promoting an innovative brand, we invite you to apply for the Part-Time Brand Ambassador position at New Riff Distilling.

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