Job Description

Location: Troy, NY
Job Title: Security Supervisor
Job Type: Full-Time

Duties:

• Conduct twice-monthly unannounced inspections at the Albany Field Office (AFO) to evaluate security guard performance and compliance with contract requirements.
• Serve as the primary local point of contact for operational issues, ensuring seamless communication with government representatives.
• Supervise, train, and coordinate security staff, ensuring all personnel adhere to appearance, conduct, and performance standards.
• Prepare detailed inspection reports, highlighting deficiencies and proposing corrective actions within two days of each inspection.
• Implement corrective actions promptly to address any identified security issues or performance gaps.
• Assign and arrange replacements for guards in cases of unscheduled absences or emergencies, ensuring uninterrupted security coverage.
• Maintain records of staff schedules, inspections, and incident responses for auditing and compliance purposes.

Requirements:

• Minimum of 3 years of supervisory experience in security or a related field.
• Familiarity with New York state security guard licensing and operational regulations.
• Strong leadership and organizational skills with the ability to manage a team effectively.
• Excellent written and verbal communication skills in English.
• Availability to respond to emergencies on a 24-hour basis and provide immediate solutions.
• Ability to conduct performance evaluations and implement training programs as needed.

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