Job Description
Description
The Senior Epic Project Manager leads the planning, coordination, and execution of complex Epic-related initiatives, including software implementations, module enhancements, and cross-functional systems integration. This role is instrumental in driving enterprise-wide digital health projects such as electronic health record (EHR) optimizations, analytics initiatives, and system-wide technology upgrades.
With a strategic focus on aligning Epic capabilities with organizational goals, the Senior Project Manager collaborates with clinical, financial, and operational stakeholders to deliver scalable, high-impact solutions. They oversee all phases of project delivery—from initiation and planning through execution, testing, go-live, and post-implementation support—ensuring that timelines, budgets, and quality standards are consistently met.
As a trusted partner, the Senior Epic Project Manager fosters cross-functional collaboration, champions change management, and ensures that system improvements enhance operational efficiency, user experience, and long-term sustainability.
Seeking Project Managers to support our Epic (EMR) implementation initiative across several critical domains, including:
- Revenue Cycle / Finance
- Inpatient Services
- Third-Party Systems / Integrations
- Technical Operations
This is a project-specific role with an expected duration of 2 years.
Qualifications
Minimum Education
- Bachelor's Degree (Required)
- Master's Degree (Preferred)
Minimum Work Experience
- Seven (7) to Ten (10) plus years of project management, product design, or related experience. (Required)
Required Skills/Knowledge
- Strategic Analysis & Problem Solving – Demonstrates advanced analytical skills in identifying root causes of complex technical and operational challenges, developing strategic solutions that optimize Epic system performance and healthcare workflows.
- Executive Communication & Stakeholder Engagement – Excels in clear, persuasive communication across all organizational levels, facilitating collaboration between technical teams, clinical leaders, and executive stakeholders to drive project success.
- Project Leadership & Time Management – Proven ability to lead multiple, high-impact projects simultaneously, balancing competing priorities while delivering results on time and within scope in dynamic healthcare environments
- Healthcare Operations & Revenue Cycle Expertise – Deep understanding of clinical operations and revenue cycle processes, with a track record of aligning Epic system capabilities to support organizational efficiency, compliance, and financial performance.
- Change Leadership & Organizational Agility – Skilled in leading change initiatives, guiding teams through transitions, and fostering adoption of new technologies and workflows with minimal disruption to operations.
- Collaborative Leadership & Team Development – Builds high-performing teams through mentorship, open communication, and a collaborative approach that promotes shared ownership of project outcomes.
- Change Management & Transformation – Experienced in applying structured change management methodologies to support system implementations, upgrades, and optimizations, ensuring stakeholder buy-in and long-term success.
- Professional Integrity & Accountability – Upholds the highest standards of professionalism, confidentiality, and ethical conduct, particularly in high-pressure or sensitive project environments.
Required Licenses and Certifications
- EPIC Certification (Required)
- This position requires that the appropriate Epic certification be successfully obtained and maintained for the assigned area of responsibility within 6 weeks of completing training, if not obtained prior to hire.
Functional Accountabilities
- Leads the planning, execution, and delivery of Epic-related projects, ensuring alignment with organizational goals, timelines, and budget constraints.
- Oversees cross-functional teams including analysts, developers, clinical stakeholders, and operational leaders to ensure successful implementation and optimization of Epic Clinical and Revenue Cycle applications.
- Drives project governance, including scope definition, risk management, resource allocation, and stakeholder communication, ensuring transparency and accountability throughout the project lifecycle.
- Serves as a strategic liaison between IT and operational departments, translating business needs into actionable project plans and ensuring system capabilities support clinical and revenue cycle workflows.
- Facilitates stakeholder engagement, conducting regular meetings, rounding, and feedback sessions to gather input, address concerns, and promote collaboration.
- Coordinates go-live readiness and post-implementation support, including training, issue resolution, and performance monitoring to ensure smooth transitions and sustained adoption.
- Provides leadership in troubleshooting and root cause analysis for complex system issues, collaborating with technical teams and vendors to ensure timely resolution.
- Monitors project performance metrics, identifying opportunities for improvement and ensuring continuous alignment with best practices and regulatory standards.
- Mentors and supports project team members, fostering professional development and promoting a culture of accountability and excellence.
- Ensures compliance with organizational policies, including documentation standards, time reporting, and change management protocols.
- Advocates for user needs and system usability, contributing to the development of training materials, support documentation, and workflow integration strategies.
- Maintains strong vendor relationships, coordinating support and enhancement efforts to ensure system stability and alignment with evolving operational needs.
- Provides on-call project leadership support as needed, ensuring continuity of operations and rapid response to critical issues
Primary Location
: Maryland-Silver Spring
Work Locations
:
Inventa Towers
1 Inventa Place
Silver Spring 20910
Job
: Information Technology
Organization
: Operations
Position Status : R (Regular)- FT - Full-Time
Shift : Day
Work Schedule : 8-5
Job Posting
: Jun 20, 2025, 7:42:10 PM
Full-Time Salary Range
: 118393.6-197308.8
Job Tags
Full time, Work experience placement, Shift work,