Senior Field Service Engineer Job at ABB, Bolingbrook, IL

cGI3ZUdFVkk4ekt2ajlFdUdWUzNzWld3
  • ABB
  • Bolingbrook, IL

Job Description

Senior Field Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Field Service Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance. The work model for the role is: Remote This role is contributing to the Electrification Service division in Midwest. You will be mainly accountable for: • Contributing to customer satisfaction by planning and executing service work as per customer order and expectations. • Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations. • Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams. • Coaching technicians and engineers and supervising complex site activities.

Qualifications for the role

  • Bachelor's Degree in Electrical Engineering (OR High School Diploma / GED with a minimum of 10 additional years of related engineering / field experience). Minimum of 5 years of field engineering experience.
  • Demonstrated & ability to build strong interpersonal and customer service skills. Demonstrated ability to work effectively with minimum supervision, with strong business acumen.
  • Ability and willingness to travel approximately 75% as required. Ability and willingness to possess and maintain a valid passport and driver's license.
  • Knowledge of industrial customer base in geographical area preferred.
  • Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers. Experience in the repair and refurbishment of LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, Square D, Multilin relays, and Switzer Relays) preferred.
  • Technical skills in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems and Programmable Logic controllers a plus.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $61,900 and $115,100 annually. myBenefitsABB.com

Job Tags

Remote job, Work visa, Monday to Friday,

Similar Jobs

Sargent & Lundy

Senior Nuclear Engineer Job at Sargent & Lundy

 ...position will offer you the opportunity to expand your knowledge of engineering and process systems, and to work with multi-disciplined...  ...Developing an understanding of radiation shielding in support of nuclear facility clients with a goal of being able to perform... 

Henry M. Jackson Foundation for the Advancement of Military ...

Research Assistant I Job at Henry M. Jackson Foundation for the Advancement of Military ...

 ...support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals. HJF is seeking a Research Assistant I to perform data collection by conducting research interviews.... 

Developmental Pathways Inc.

BCBA - Board Certified Behavior Analyst - Anaheim Job at Developmental Pathways Inc.

 ...Developmental Pathways is seeking awesome, dedicated, Board Certified Behavior Analysts (BCBAs) to join our growing team. This is a full-time opportunity...  ...supervision hours for Registered Behavior Therapists and BCBA candidates. Provides ongoing supervision meetings to... 

Salt City Trucking

CDL A Local Driver Job at Salt City Trucking

 ...LIMITED TIME! Now offering a Local CDL A driveropportunity with $1,000 Sign On Bonus for our Walmart account! Get HOME DAILY if you live within 60 miles of Gordonsville, VA. 5 days on and 2 days off! You will be responsible for delivering a mixture of dry and refrigerated... 

Odyssey Staffing

VA 5754 Virginia Beach - Locum CRNAs NEEDED Job at Odyssey Staffing

 ...Charting System: EPICACLS, & PALS Card Required$500 referral bonus received for any referral who works 30 days.$Competitive Hourly pay + housing + travel + A++ rated malpractice insurance with tail coverage included. Please call/text Christina Kavanagh at (***) ***-****....