Our UX Research team plays a major role within a diverse, fun, and geographically distributed design team. We have an oversize impact given our team size by driving select research studies and playing a critical role in multiple initiatives related to UXR, customer feedback, and experience measurement.
As a Senior UX Researcher, you'll have the ability to significant impact our experience and product strategy by leveraging your qualitative skills and innate understanding of what "good" research looks like. An ideal candidate for this role enjoys digging in deep to complex spaces, and successfully balances rigor with a scrappy, entrepreneurial mindset.
In this role, you’ll:
Lead (start to finish) prioritized research efforts across a flagship product
Guide teams on best practices when conducting their own research
Refine and mature the UX Research function through refined processes/tooling
Play a key role in revamping how we connect with customers and document research
We’re looking for candidates who have:
A track record of leading UX Research using a variety of methods (including qualitative interviews, surveys, field research, and usability testing) to drive experience/product strategy
Devotion to excellence along every step of the research process alongside the ability to communicate trade-offs when faced with constraints
An inherent interest in shaping emerging UX Research processes and resources
The ability to work in environments where thorough documentation and over communication are critical – especially when collaborating with remote colleagues in different time zones
Passion for asking the right questions and ability to explore all available resources to formulate solutions to complex problems
An entrepreneurial mindset and exceptionally proactive about guiding strategic thinking in a greenfield, innovative product space
Experience broadly socializing UX Research findings, best practices, and a user-centric approach throughout an organization
Demonstrable portfolio or reports of past work that showcase excellent storytelling skills and a breakdown of your research planning, process, and decisions
Nice to have experience:
UX Research experience within a complex domain space (such as Enterprise SAAS, FinTech, or cryptocurrency)
Interest in blockchain technology
Startup environment experience
Experience with research repositories (e.g., Dovetail) and/or developing customer panels
Some experience with mixed-methods UX Research and formal quantitative usability testing (e.g., time on task)
Previous research studies focused on AI solutions and/or user onboarding
Master’s degree or PhD in a related field
About Chainalysis
Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here . We can’t wait to meet you.
...interfacing with customers, and working on a product with high customer impact, then Freshpaint is your home. The Role As a strategic SDR, you will play a pivotal role in driving Freshpaints pipeline and revenue growth by setting high-quality meetings for our Enterprise...
...Racing a growing motorsports manufacturing company located in Winston-Salem who is currently seeking highly-skilled and experienced TIG Welders and Fabricators to join our winning team. We are searching for a Welder with experience in TIG welding of various materials,...
...At Ascension Management our main goal is to promote our clients business and brand through... ...Management enables brands to attain greater market shares. We do this by directing our... ...our next bright and talented Marketing Account Managerto help us achieve our goal of marketing...
...Title: Analytics Engineer Medical Video/Image Analytics Client: Johnson & Johnson Location: SFO/Santa Clara, CA Onsite 3-4 days in a week in the office Period: 12 Months ( Contract to Hire) Job Description: We are seeking Computer Vision Analytics...
...Job description Japanese Telephonic Interpreters Wanted (Work From Home) Certified Languages International (CLI) stands at the forefront... ...24/7 and you can provide your service any time using our online portal or your landline telephone to log on and off. -You must...