Job Description

Working at Direct Solar Be part of a team that creates amazing experiences for our customers. We are the top-rated Solar installer in Las Vegas. Check out our reviews. Our Team Members enjoy a rewarding career, benefits, competitive pay, and long-term growth potential. If you are ready to take your career to the next level, consider joining us as our Call Center Supervisor and embark on an exciting journey. About The Role As an Outbound Call Center Supervisor, you will set appointments over the phone with our potential clients for our sales team to meet with them in person. With our innovative contact system offers you will have the chance to connect to a new potential client approximately every 90 seconds while you are on site. We are looking for a dynamic individual who can lead from the front by setting an example for our team. Training, mentoring, and coaching new and existing call center agents to their highest potential. Job details

• You will work in an hourly base plus commission environment and receive excellent training to help you build your skills and meet your sales goals. (Our top performing agents after one year of employment can average $90,000-$110,000+ per year by working an average of 35 hours per week.)
• Training Schedule: Paid training is provided
• Schedule: Full Time – Our Outbound Appointment Setting Department operates 9am-4pm Monday to Friday.
• On-site position

Responsibilities:

• Engage with potential customers over the phone; setting appointments for our sales team
• Employ effective sales techniques to propose additional solar solutions to customers.
• Provide thorough comparisons between Direct Solar's offerings and competitors' products to aid customers in making well-informed decisions.
• Manage and ensure timely responses to emails.
• Gain a deep understanding of competitor pricing, packaging, and products, while staying updated on Direct Solar's offerings.
• Collaborate within a dynamic team environment that fosters growth and development opportunities.
• Participate in workshops and training sessions focused on enhancing sales skills and product knowledge.
• Treat every potential customer with professionalism, courtesy, and respect.
• Train, coach, and mentor the call center team
• Analyze data, recorded calls, and team statistics to provide appropriate feedback
• Reporting to our Direct of Sales daily and weekly to keep on top of company metrics and targets

Qualifications: Must haves:

• 1 year minimum experience in a leadership role
• 1 year minimum experience making outbound sales calls
• Vehicle
• Great organizational skills
• Strong computer skills
• A verifiable track record of success in past roles

Nice to have: • Experience in the solar industry About Company: We started in 2018. We are based out of Las Vegas. Direct Solar is a locally owned and operated Residential solar company. We put our customers first. Going solar allows families and businesses to take control of their power bills, save money, and make an impact on the environment. We offer industry-best compensation plans, and we treat reps and installers fairly. An installer with 5-star Google reviews, Direct Solar is an EOE. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally recognized basis. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. Employees of Direct Solar must submit to a criminal history check, MVR check, and a 9-panel drug screen. Based in Nevada, not seeking Remote Employees.

Job Tags

Hourly pay, Base plus commission, Full time, Monday to Friday,

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