Job Description

Role: SRE Engineer

Location: Remote

Must-Have Qualifications

• Experience deploying production cloud networking and infrastructure solutions while adhering to industry-standard DevOps principles.
• Experience handling SaaS and/or On-prem applications for a large customer base.
• ServiceNow Experience, working with the vulnerability response module, ticket triage, building dashboards.
• Experience with one or more of the public cloud providers e.g., AWS, Azure or GCP, preferably AWS
• Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
• Experience with configuration management tools: Ansible
• Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD).
• Ability to mentor junior engineers on the team, provide technical direction, perform design/code reviews, and champion engineering best practices.
• 5+ years of relevant industry experience with bachelor's degree in computer science, computer engineering, or equivalent work experience.
• Knowledge of Linux and bash scripting.
• Experience with infrastructure as code (Terraform, Cloud Formation or other)
• Experience with Splunk deployment, configuration, operations, and troubleshooting
• Experience developing Splunk dashboards

Good to Have:

• Experience working in federal environments such as FedRAMP and DoD IL5

Day to Day

Our cloud teams build robust and resilient platform solutions for hosting federal compliant security services in support of Client's SaaS offerings. We are looking for a Site Reliability Engineer to join our Engineering Team .

What you'll do

• Proactive and self-motivated with a strong sense of ownership and accountability.
• Overseeing and resolving infrastructure, application, and database issues in a large-scale AWS environment.
• Lead incident triage efforts in collaboration with development teams
• Collect Evidence for compliance audits
• Develop and deploy software that will help drive improvements towards the availability, performance, efficiency, and security of Client's services. Technologies include DNS, Cloud Connectivity, Load Balancing (IPVS, L4, L7), API Gateways, IP address management (IPAM), VPN and TLS infrastructure.
• Commit to automation. Passionately embrace and master new technologies to help automate routine tasks and free up time for innovation. You will be working with a variety of languages used in systems programming like Go, Python, Terraform etc.
• Knowledge of technical excellence. Use continuous delivery, testing, and security standard methodologies.
• Operational excellence. Make decisions based on numbers rather than assumptions. If an issue arises, you strive to be alerted before our customers notice.
• Keeping calm and carrying on. Capable of brainstorming a product outage, skilled in identifying performance bottlenecks, spotting anomalous system behavior, and determining root cause of incidents.

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